Blogging and other Social Networking Platforms are integral to Good Communication Skills?

Saturday, 16 March 2013

Resume Tips

RESUME TIPS

  • Think ahead :Don’t wait until the last minute to hand in your résumé, you could miss the deadline and risk not being considered for the job.
  • Tailor your résumé. Many organizations electronically scan résumés and search  keywords, so, if your experience matches what the company is looking for, try to include the exact phrases and specific applications listed in the job description.
  • Fragment it: If there is a lot of information, break it into separate sections with specific headings. Don’t write long sentences.
  • Highlight skills: Highlight a "list" of skills you possess instead of showing how you used those abilities to impact the company's bottom line .
  • Proof read. Never rely on spell check, even one misspelled word could put you in the “do not consider” pile.
  • Make it presentable. Make sure your résumé looks clean and organized. Use white, letter-sized paper (8.5 x 11-inch) and a font that’s easy to read, like Times New Roman or Arial.
  • Keep it concise. Try to keep your résumé as short as possible—ideally one page, two pages maximum.
  • Be honest. Lying on your résumé is never a good idea. Many people who lie on their applications end up losing their jobs when their employers find out the truth.
  • Be professional. Remember, this is a business document, so don’t include unnecessary embellishments like flashy paper or a picture of yourself.
By- Jesse Varghise
A2324710013

Resume Writting

By Yamit Aggarwal
A2305210212


What is a resume?

A résumé is a short, point-form document that you give to employers to tell them
about your work experience, education, and skills. Before you write your résumé,
you may want to complete a skill to inventory know what skills you have to offer an
employer.

Skills inventory

Everything you learn and every skill you have is part of your personal tool kit. You
carry these "tools" with you as you move through school and into the job market. When
you develop a skill or gain experience in one place and put what you've learned to use
someplace else, you're using transferable skills.

Look through the following lists and check off every skill that you think you have.

Key skills – I can:


  • meet deadlines
  • supervise others
  • solve problems
  • teach others and give clear instructions
  • manage people
  • organize and manage projects
  • speak in public
  • accept responsibility
  • plan daily work or special events
  • follow instructions
  • generate creative solutions to problems
  • Hands-on skills – I can:
  • assemble kits
  • build or repair things
  • work well with my hands
  • operate tools or machinery
  • use complex equipment
  • drive or operate vehicles
  • inspect and maintain equipment or vehicles

Data/information skills – I can:

  • make a budget, manage money
  • record facts, classify information by date
  • analyze data, audit and maintain records
  • check information for accuracy
  • pay attention to details
  • investigate and clarify results
  • locate answers, gather information
  • calculate or compute
  • evaluate
  • take inventory
  • keep financial records
  • research and write reports
  • leadership skills – I can:
  • arrange meetings or social functions
  • be competitive when necessary
  • make decisions
  • direct the work of others
  • help set goals for my team
  • explain things to others
  • solve problems
  • motivate people
  • settle disagreements
  • plan activities and put them into action
  • take risks when necessary
  • organize and chair a meeting
  • show self-confidence

People skills – I can:

  • help and care for others
  • manage conflicts, resolve issues
  • counsel people
  • be tactful and diplomatic
  • interview people
  • be kind and understanding
  • be a good listener
  • negotiate
  • be outgoing
  • show patience
  • be pleasant and sociable
  • supervise, teach
  • be tough when necessary
  • trust people
  • trust my instincts
Creative/artistic skills – I can:

  •  be artistic
  • write short stories or articles
  • draw or create other art
  • express myself through music, poetry, or art
  • design posters, draw cartoons and illustrations
  • perform and act
  • present artistic ideas
  • dance, create body movement
  • use computers to create presentations
  • design and lay out Web pages


Verbal/communication skills – I can:

  • clearly express myself
  • talk easily with others
  • create and talk about new ideas
  • design presentations
  • Be inventive
  • conduct research in a library or on the Internet
  • set up my own network of experts or helpers
  • be logical
  • speak in public
  •  write clear and concise reports
  • work well with others


Find your hidden skills

You may have some valuable skills that you haven’t thought about including on your
résumé. Follow these six steps to identify your hidden skills:

1) List all your previous and current experiences, at work and in other contexts.

When you think about your skills, don’t just consider paid work. You can also draw from
extracurricular activities at school, time spent volunteering, and even hobbies.

2) Describe the tasks you completed using action words for each experience.

For example, suppose you worked in a coffee shop. You might describe the tasks you
completed like this:

•   I followed recipes, mixed ingredients, set temperatures, baked muffins, and
mixed a variety of hot and cold coffee and tea drinks.

•   I worked with complex equipment.

•   I operated a cash register, made change, and balanced the day's receipts.

•   I worked with others under sometimes busy or stressful situations.

3) Identify the skill(s) required to complete those tasks.

Your list of skills might look something like this:

•   manual skills

•  computer skills

•  financial and number skills

•  teamwork and patience skills

4) List other things you learned to do in that job.

Other things you learned working in the coffee shop include how to:

•   manage your time responsibly and organize your work

•   serve customers in a professional and friendly way

•   display products so people will buy them

5) Identify the skills you gained from the other things you learned.

Your list of skills might look something like this:

•   time management skills

•   customer service and communication skills

•   marketing and promotional skills

6) Build strong sentences by combining the skills you developed with the tasks
you completed.

•   I developed marketing and creative skills while designing window displays to
attract customers.

•   I developed communication skills while serving customers and working with my
co-workers.

•   I developed promotional skills while helping customers decide what to order.

•   I developed financial skills while making change, ordering inventory, and
balancing the day's receipts.

NEGOTIATIONS, GOALS & ITS TYPES


NEGOTIATIONS, GOALS & ITS TYPES

Ashish kapoor
A2305210072

WHAT IS NEGOTIATION?

A NEGOTIATION is a dialogue between two or more people or parties, intended to reach an understanding, resolve point of difference, or gain advantage in outcome of dialogue, to produce an agreement upon courses of action, to bargain for individual or collective advantage, to craft outcomes to satisfy various interests of two people/parties involved in negotiation process.
In other words, it is a process where each party involved in negotiating tries to gain an advantage for themselves by the end of the process. It is a method by which people settle differences. It is a process by which compromise or agreement is reached while avoiding argument.


GOALS OF NEGOTIATION:

When you start preparing for negotiations, one of the critical items is to establish your goal.  A lot of people assume that your negotiation goal is to get the best price.  Usually it’s not that, but a higher objective, such as getting the best value or establishing a business relationship or becoming a preferred supplier. 

The Goal should be to:

v  Improve personal and professional profitability.
v  Achieve desired outcomes and create synergy while fostering relationships.
v  Maximize financial returns and value in negotiations.
v  Improve personal relationships with colleagues, clients and loved ones.
v  Produce an agreement
v  Have efficient negotiation
v  Improve or at least not damage the relationship between the parties

TYPES OF NEGOTIATION:

Negotiation can take a wide variety of forms, from a trained negotiator acting on behalf of a particular organization or position in a formal setting, to an informal negotiation between friends
There are basically  two types of negotiation:
·         Distributive negotiation

·         Integrative negotiation

Distributive negotiation:-
Distributive negotiation is also sometimes called positional or hard-bargaining negotiation. In a distributive negotiation, each side often adopts an extreme position, knowing that it will not be accepted, and then employs a combination of guile, bluffing, and brinksmanship in order to cede as little as possible before reaching a deal.
Distributive bargainers conceive of negotiation as a process of distributing a fixed amount of value.
The term distributive implies that there is a finite amount of the thing being distributed or divided among the people involved. A distributive negotiation often involves people who have never had a previous interactive relationship, nor are they likely to do so again in the near future. Simple everyday examples would be buying a car or a house.

Integrative negotiation:-
Integrative negotiation is also sometimes called interest-based or principled negotiation. It is a set of techniques that attempts to improve the quality and likelihood of negotiated agreement by providing an alternative to traditional distributive negotiation techniques.
While distributive negotiation assumes there is a fixed amount of value to be divided between the parties, integrative negotiation often attempts to create value in the course of the negotiation. It focuses on the underlying interests of the parties rather than their arbitrary starting positions, approaches negotiation as a shared problem rather than a personalized battle, and insists upon adherence to objective, principled criteria as the basis for agreement. This type of negotiation often involves a higher degree of trust and the forming of a relationship. It can also involve creative problem-solving that aims to achieve mutual gains.


Effective Public Speaking – Part 2

So, now that you know what the purpose of public speaking is, let us see how you can be good at it. Ways to be effective at public speaking are as follows:-

Research a topic

Good speakers stick to what they know. Great speakers research what they need to convey.

Before you think you’re prepared, you must make sure you know what you’re going to be conveying to your audiences, for this you must research your topic and gather the necessary information you require. After locating all the information you require, you must filter the best relevant information.


Organize ideas logically

Make sure that your presentation is well organized, because a well-organized presentation can be absorbed with minimal mental strain. Use interesting statistics, facts and quotations to supplement your speech where relevant. Also, complement your words with visual aids.

                                                      

Master metaphors

Metaphors enhance the understandability of the message in a way that direct language often cannot.

                               

Pictures grab your attention, they provoke an emotional response, and they are powerful allies for any public speaker or presenter. In order to harness that power you have to turn your abstract ideas into concrete images using words not paint. You have to create word pictures.

Rest of the presentation will be continued by my friends.

 - Sidharth Gupta - 3217- A2305210227 -

MODELS OF NEGOTIATION


MODELS OF NEGOTIATION

ANKIT UPPAL
A2305210211

Negotiation” is defined as a discussion among individuals to reach to a conclusion acceptable to one and all. It is a process where people rather than fighting among themselves sit together, evaluate the pros and cons and then come out with an alternative which would be a win-win situation for all.
A good Negotiation helps in reducing conflicts and disputes among each other. Negotiation is essential in every walk of life for a peaceful and stress free living.
There are “three basic models of negotiation”:

v   WIN-WIN MODEL

v   WIN-LOSE MODEL

v   LOSE-LOSE MODEL
WIN-WIN MODEL:
In this model, each and every individual involved in negotiation wins. Nobody is at loss in this model and everyone is benefited out of the negotiation.

Effective negotiation helps you to resolve situations where what you want conflicts with what someone else wants. The “aim” of win-win negotiation is to find a solution that is acceptable to both parties. It leaves both parties feeling that they've won, in some way, after the event.
For a negotiation to be 'win-win', both parties should feel positive about the negotiation once it's over. This helps people keep good working relationships afterwards.

This is the most accepted model of negotiation.

Let us understand it with the help of an example:
My friend wanted to purchase a mobile handset, he went to the shopkeeper and tried his level best to buy it at the lowest possible rate. At the same time, the shopkeeper also ensured that he could earn his profits as well. Thus, the negotiation benefited not only my friend who didn’t have to shell out loads of money and the shopkeeper was also satisfied because even he earned his profits.

WIN-LOSE MODEL:
In this model, one party wins and the other party loses. In such a model, after several rounds of discussions and negotiations, one party benefits while the party remains dissatisfied. Win-lose situations result when only one side perceives the outcome as positive.

When choosing this strategy, one takes on an adversarial or competitive view. The “focus” is on achieving immediate goals, with little or no regard for building future relationships. Little time or energy is needed in resolving conflicts using a win-lose strategy, because few if any creative solutions are considered.

Thus, win-lose outcomes are less likely to be accepted voluntarily.

Let us understand it with the help of an example:
Please refer to the above example once again where my friend wanted to buy a mobile handset & both he and the store owner were benefited out of the deal. Suppose my friend could not even afford the price quoted by the store owner and requests him to further lower the price. At the same time, if the store owner further lowers the price, he would not be able to earn his profits but my friend would be very happy.
Thus, negotiation will result in a situation where only one side is satisfied and only one of the two walks away with the benefit.

LOSE-LOSE MODEL:
In this model, no party is benefited out of the negotiation. The outcome of negotiation is zero. Generally, both the parties are not willing to accept each other’s views and are reluctant to compromise.

This negotiation may result in a situation where all parties to a negotiation leave resources or gold on the table at the conclusion of a negotiation and fail to recognize or exploit more creative options that would lead to a ‘win-win’ negotiated outcome.
The “aim” of both the parties is to use a win-lose strategy.

Thus, If the other party believes that you don’t genuinely care about their needs and interests, you can have a lose-lose outcome or if both parties elect to use a win-lose strategy, the chances of a lose-lose outcome increase.

Let us understand it with the help of an example:
In reference to the same example used above, if my friend had not purchased the mobile handset after several rounds of negotiation, neither he nor the store owner would have got anything out of the deal. He would return empty handed and the store owner would obviously not earn anything resulting in a lose-lose situation.

In daily lives, all situations may take place i.e win-win, win-lose or lose-lose but, win-win negotiation are always better, efficient & satisfactory.

TYPES OF NEGOTIATORS


TYPES OF NEGOTIATORS

SARAH BAL
A2305210029

A “Negotiator is someone who specializes in mediating agreements between two or more parties. Most negotiators represent a particular party involved, rather than acting as purely neutral mediators.

The Goal of a negotiator is to reach an agreement which will be mutually agreeable and satisfactory for all parties. Although he or she may represent a specific party in a dispute, this does not mean that the negotiator is only interested in achieving this party's interests and goals, as a good negotiator recognizes that a mutual agreement will be beneficial in the long term by preventing acrimony.
Negotiators can be of different styles such as accommodating, avoiding, collaborating, competing or compromising.
Individuals can often have strong dispositions towards numerous styles. The style used during a negotiation depends on the context and the interests of the other party, among other factors. In addition, styles can change over time.

There are three basic kinds of negotiators

Ø  SOFT NEGOTIATORS

Ø  HARD NEGOTIATORS

Ø  PRINCIPLED NEGOTIATORS

SOFT NEGOTIATORS:
These people see negotiation as too close to competition, so they choose a gentle style of bargaining. The offers they make are not in their best interests, they yield to others’ demands and avoid confrontation.
They maintain good relations with fellow negotiators. Their perception of others is one of friendship and their goal is agreement.
They do not separate the people from the problem but are soft on both. They avoid contests of wills and will insist on agreement, offering solutions and easily trusting others and changing their opinions.

HARD NEGOTIATORS:
These people use contentious strategies to influence, utilizing phrases such as “this is my final offer” and “take it or leave it.” They make threats, are distrustful of others, insist on their position and apply pressure to negotiate.
They see others as adversaries and their ultimate goal is victory.
Additionally, they will search for one single answer and insist you agree on it. They do not separate the people from the problem (as with soft bargainers) but they are hard on both the people involved and the problem.

PRINCIPLED NEGOTIATORS:
Individuals who bargain this way seek integrative solutions, and do so by sidestepping commitment to specific positions. They focus on the problem rather than the intentions, motives, and needs of the people involved. They separate the people from the problem, explore interests, avoid bottom lines and reach results based on standards (which are independent of personal will).
The ultimate goal is good agreement.
They base their choices on objective criteria rather than power, pressure, self interest, or an arbitrary decisional procedure. These criteria may be drawn from moral standards, principles of fairness, professional standards, traditions and so on.

At last, I will conclude that the best type of negotiators are the one who result in a win-win situations for both the negotiating parties.

Friday, 15 March 2013

Group Discussion

Jaganjot Kaur
A2305210197

1.Try to take the initiative
Initiating the GD is a big plus. But it works in your favour only when you understand the GD    topic clearly

2. Learn the art of participation.
Stay relaxed and keep eye contact with every team member while speaking. Do not look at the evaluators only. You have limited time in a GD, so be precise and convey your thoughts in a smart and crisp manner. 

 3. One must speak only if he is well prepared with the topic
If you are not sure, take your time to start and take a cue from what others have to say. It will help you appear more measured when you speak and bring out your analytical skills.

4. Listen to others
Being a good listener is an important skill. Pay attention when others speak. This will encourage coherent discussion and you will get involved in the group positively. That way, others are also more likely to be receptive to your points.

5. Disagree politely and agree with what is right
Uphold and emphasize the group’s common objective to stick to the topic to arrive at some conclusion at the end of the discussion. This will exhibit your leadership skills.

6. Be calm, composed, confident and neutral to create an impression in the discussion and win over others
GD is a team activity. Be confident but do not try to dominate anyone. Remember it’s a discussion and not a debate, so express your feelings calmly and politely. Ensure a positive body language.

7. Speak politely and pleasantly
Speak politely and clearly. Use simple language to convey your thoughts without being irritable. Don’t be aggressive even if you need to disagree with someone. Express your feelings calmly and politely.